Privacy Policy

1. Introduction

Team Linville LLC, doing business as Shop Custom Swag, ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (the "Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully. By accessing or using this Site, you agree to this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Site, including information defined as "Personal Information" under applicable law.

3. How We Use Your Information

We use information that we collect about you or that you provide to us for the following business purposes:

• Transactional Fulfillment: To process your orders, process payments, and arrange for shipping via our third-party fulfillment partners (e.g., Printify).
• Customer Service: To provide you with notices about your account and order status, including expiration and renewal notices.
• Security: To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Disclosure of Your Information

We do not sell, trade, or rent your Personal Information to third parties.

We may disclose aggregated information about our users (which does not identify any individual) without restriction. We disclose Personal Information solely to our trusted Service Providers:

• Stripe: For secure payment processing.
• Printify: For product manufacturing and fulfillment.
• Cloudflare: For website hosting, security, and performance.
• Resend: For transactional email delivery.

These Service Providers are contractually prohibited from retaining, using, or disclosing your Personal Information for any purpose other than performing the services for us.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are processed through a gateway provider (Stripe) and are not stored or processed on our servers. The Site uses Secure Sockets Layer (SSL) technology to encrypt data during transmission.

6. Your State Privacy Rights

State consumer privacy laws (including the CCPA/CPRA in California) may provide their residents with additional rights regarding our use of their Personal Information.

Right to Know and Access

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months.

Right to Delete

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (such as maintaining records for tax purposes).

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality.

"Do Not Sell" Declaration

We do not sell Personal Information. Therefore, we do not offer an "Opt-Out of Sale" mechanism.

7. Children Under the Age of 13

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to the Site. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. "Do Not Track" Signals

Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Because of differences in how web browsers incorporate and transmit this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. We currently do not respond to these signals.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.